Inform Your Customers

If you cannot say for certain that your customers know of the relevant offerings, you need to act. Talk to your customers to see how large the knowledge gap is. Work with your marketing team or consultant to craft a message and formulate a plan to inform your customers and prospects.

Expert Opinion: Are Your Offerings Targeted

How to be more targeted with your offerings. Make sure to offer your customers something they are interested in; however, don’t make so many different variations to your offerings that your customers don’t know what to buy.